Merrill Gillespie
TIburon,CA
Summary
Versatile professional with a proven track record in small business operations and customer relations, notably at L'Oreal. Expertise in financial management and strategic planning led to enhanced customer satisfaction and operational efficiency. Skilled in decision-making and customer service, adept at optimizing workflows and fostering professional relationships.
Overview
18
18
years of professional experience
Work History
Co-Owner
Coastal Homes Staging
04.2019 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Stay at Home Mom
Gillespie Home
07.2011 - 04.2019
- Run house hold with 5 people and 2 pets
- Manage bills, travel plans, children's activities
- Manage landscapers, pest removal, cleaning people, tutors and all other additional help
- Chauffer kids to after school activities and sports
Executive Assistant
L'Oreal
02.2007 - 02.2009
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Education
Bachelor of Arts - Communications
Lynchburg College
Lynchburg, VA05-1998
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
Timeline
Co-Owner
Coastal Homes Staging
04.2019 - Current
Stay at Home Mom
Gillespie Home
07.2011 - 04.2019
Executive Assistant
L'Oreal
02.2007 - 02.2009
Bachelor of Arts - Communications
Lynchburg College
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