Mia Foster
Baltimore,MD
Summary
Recent Computer Science graduate with a Bachelor's degree from Mount St. Mary's University, possessing strong technical skills and a passion for IT. Experienced in customer service and administrative roles, with a proven ability to manage scheduling, data entry, and document management. Skilled in Microsoft Excel and Word, with a background in human resources support and retail. Seeking to leverage my technical knowledge and problem-solving abilities in an IT-related position.
Overview
4
4
years of professional experience
Work History
Receptionist
Michelle's Fashions
Baltimore, MD
01.2016 - 05.2020
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Human Resources Director Assistant
Baltimore City Department Of Public Works
Baltimore, MD
06.2017 - 08.2019
- Oversaw payroll processing functions to ensure accuracy of payments made to employees.
- Collecting timesheets, answering phones, and filing documents in Microsoft Word.
- Keeping track of all data using Microsoft Excel.
- Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
- Helped with employee transfers and referrals.
- Developed user-friendly employee handbook for easier updating and maintenance.
Education
Bachelor of Science - Computer Science
Mount St Mary's University
Emmitsburg, MD05-2024
High School Diploma -
Milford Mill Academy
Baltimore, MD06-2020
Skills
- Clerical Support
- File Management
- Technical Support
- Scheduling
- Bookkeeping
- Software Development
- Security understanding
- Web development
- Computer Security
- Data Entry
- Team Development
- Database Management
- Accounting (Completed two college-level courses with A's)
Accomplishments
- Capstone Project: I developed a custom website using HTML, CSS, and JavaScript for a local fashion business. Implemented Firebase for web hosting, database management, and appointment scheduling. Integrated appointment scheduling with Calendly for seamless client bookings.
- Software Engineering Project – Data Engineer - Collaborated with a team of 4 to develop a real-time data analytics application. Integrated data sources and worked closely with the development team for seamless functionality. Created UML class diagrams to model the system architecture and ensure proper data flow between components.
Campus Involvement
- MSMU’s Honors Program
- Computer Science club
Technical Skills
- Python
- Javascript
- Java Eclipse
- R Studio
- SQL
- C++
- Android Studio
- HTML/CSS
- ML
- PHP
- Microsoft Word
- Microsoft Excel
Timeline
Human Resources Director Assistant
Baltimore City Department Of Public Works
06.2017 - 08.2019
Receptionist
Michelle's Fashions
01.2016 - 05.2020
Bachelor of Science - Computer Science
Mount St Mary's University
High School Diploma -
Milford Mill Academy
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