Mia Martin
Ocklawaha,FL
Summary
Dedicated professional with a proven track record of enhancing customer satisfaction through efficient sandwich preparation at Subway. Experienced in contributing to successful landscaping projects, consistently meeting client expectations. Skilled in managing deli operations effectively during peak hours at Fresh Market Deli, ensuring high-quality food preparation and customer satisfaction. Demonstrated leadership as a Shift Leader at Tropical Smoothie, improving team efficiency through effective task management and delegation for enhanced customer service and productivity.
Overview
2
2
years of professional experience
Work History
Shift Leader
Tropical Smoothie Cafe
04.2025 - 07.2025
- Managed workflow to ensure efficiency and compliance with safety standards.
- Assisted in inventory management, maintaining accurate stock levels and minimizing waste.
- Implemented promotional strategies to enhance customer engagement and drive sales growth.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Deli Sales Associate
The Fresh Market
12.2024 - 04.2025
- Assisted customers with product selection and provided detailed information on deli items.
- Maintained cleanliness and organization of deli counter, ensuring compliance with health standards.
- Operated slicing machines and scales to prepare fresh meats and cheeses efficiently.
- Collaborated with team members to ensure timely service during peak hours.
- Restocked inventory regularly to maintain product availability and freshness for customers.
Sandwich Artist/Cashier
Subway
01.2024 - 04.2024
- Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments
- Prepared sandwiches according to customer preferences and Subway's quality standards
- Maintained cleanliness and organization of the sandwich preparation area, ensuring a safe and hygienic work environment
- Collaborated with team members to ensure efficient workflow during peak hours, reducing wait times for customers
Skills
- Customer service
- Food preparation
- Communication skills
- Stocking
- Cashiering
- Cleaning Experience
- Food Service
- Kitchen Experience
Timeline
Shift Leader
Tropical Smoothie Cafe
04.2025 - 07.2025
Deli Sales Associate
The Fresh Market
12.2024 - 04.2025
Sandwich Artist/Cashier
Subway
01.2024 - 04.2024
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