Mia Mitchell
Baytown
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Houston Methodist
Baytown
03.2024 - Current
- Processed prescriptions accurately and efficiently for diverse customer needs.
- Managed inventory levels and restocked medications as required.
- Provided exceptional customer service to patients and healthcare professionals.
Pharmacy Technician
Walmart
Houston
08.2021 - 11.2024
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Provided exceptional customer service to patients and healthcare professionals.
- Handled insurance claims and resolved billing issues promptly.
- Educated customers on medication usage and potential side effects clearly.
- Collaborated with team members to improve workflow efficiency consistently.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
Cashier
Foodtown
Highlands
06.2020 - 06.2021
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
Education
Associate of Arts - General Studies
Lee College
Baytown, TX 08.2022 - 05/2025
Skills
- Prescription Filling
- Problem-Solving Skills
- Verifying Orders
- Insurance handling
- Customer education
- Pharmacy operations
- Data entry accuracy
- Effective communication
Certification
- IV Certified
Accomplishments
- Received recognition from my market leader for displaying great customer service.
- Ranked as one of the top associates in our surveys.
References
References available upon request.
Timeline
Pharmacy Technician
Houston Methodist
03.2024 - Current
Associate of Arts - General Studies
Lee College
08.2022 - 05/2025
Pharmacy Technician
Walmart
08.2021 - 11.2024
Cashier
Foodtown
06.2020 - 06.2021