Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mia Ousley

Halls Crossroads,TN

Summary

Dynamic sales professional with a proven track record at Nike, excelling in customer relationship management and sales strategies. Adept at achieving sales goals through engaging interactions and effective product display management. Recognized for adaptability and problem-solving skills, consistently enhancing the shopping experience and driving sales growth.

Overview

2
2
Languages
1
1
Certification
2
2
years of professional experience

Work History

Sales Associate

Nike
Sevierville, US
01.2021 - 05.2022
  • Guided customers on apparel and footwear selections to enhance their shopping experience.
  • Up-sold customers
  • Oversaw Footwear department operations to ensure efficient customer service and product availability.
  • Coordinated timely product replenishment to maintain optimal stock levels on the sales floor.
  • Organized and stocked merchandise on sales floor
  • Conducted credit card transactions through POS System
  • Provided pleasant customer service

Part Time Sales Associate

Bath & Body Works
Sevierville, US
05.2020 - 01.2021
  • Part-Time Sales Associate, Executed payment transactions with accuracy to ensure customer satisfaction., Restocked shelves with inventory to ensure availability., Welcomed customers upon entry to create a positive shopping atmosphere., Answered customer inquiries to provide necessary information., Provided assistance to customers to meet their needs., Focused efforts on achieving sales objectives through engaging customer interactions.
  • Focused efforts on achieving sales objectives through engaging customer interactions.
  • Restocked shelves with inventory to ensure availability.
  • Maintained product displays to ensure an attractive shopping experience.

Education

Associate of Applied Science - Applied Psychology

East Tennessee State University
Johnson City, TN
05-2023

Skills

  • POS system operation
  • Customer relationship management
  • Sales strategies
  • Product display management
  • Sales goal achievement
  • Sales tracking
  • Inventory management
  • Product knowledge
  • Task prioritization
  • Conflict resolution
  • POS system operation
  • Problem solving
  • Adaptability to change
  • Team sales coaching

Certification

  • OSHA 10 Certification
  • Bloodborne Pathogen Contamination Certification
  • Stop The Bleed Certification

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Sales Associate

Nike
01.2021 - 05.2022

Part Time Sales Associate

Bath & Body Works
05.2020 - 01.2021

Associate of Applied Science - Applied Psychology

East Tennessee State University
Mia Ousley