Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miana Leath

Ypsilanti

Summary

Resourceful professional in hospitality management known for high productivity and efficient task completion. Possess specialized skills in guest relations, event coordination, and problem-solving. Excel in communication, adaptability, and time management, ensuring smooth operations and superior guest satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Concierge

Glacier Hills Care and Rehabilitation Center
Ann Arbor
07.2025 - Current
  • Assisted guests with check-in and check-out procedures.
  • Handled mail and package deliveries, keeping items secure.
  • Directed incoming calls and messages to appropriate staff or residents.
  • Maintained a professional presence at the front desk area by adhering to dress code standards.
  • Assisted with check-in and check-out procedures including confirming reservation details and providing directions to guest rooms.

Resident Assistant

Gilbert Residence
Ypsilanti
05.2023 - 07.2025
  • Collaborated with staff to implement policies that enhance the residential experience.
  • Completed routine rounds, checking with residents to meet care needs.
  • Made beds daily and performed light housekeeping duties in resident apartments and common areas.
  • Aided residents with ambulation or walker, cane and wheelchair use.

Administrative Assistant

Ventura Foundation
Detroit
03.2022 - 01.2025
  • Managed office communications and scheduled appointments for executives.
  • Maintained filing systems, ensuring easy access to important documents.
  • Collaborated with team members to improve office efficiency and workflows.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Education

Some College (No Degree) - Medical Social Work

Eastern Michigan University
Ypsilanti, MI

Skills

  • Customer service
  • Data entry
  • Office administration
  • Resident support
  • Guest services
  • Telephone etiquette
  • Excellent multitasking
  • Tech-Savvy
  • Strong work ethic
  • Front desk support

Certification

  • CPR certification

Timeline

Concierge

Glacier Hills Care and Rehabilitation Center
07.2025 - Current

Resident Assistant

Gilbert Residence
05.2023 - 07.2025

Administrative Assistant

Ventura Foundation
03.2022 - 01.2025

Some College (No Degree) - Medical Social Work

Eastern Michigan University

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