Miatta Kannehson
McDonald’s
Fargo,ND
Summary
Dynamic team player with experience in fast-paced environments. Skilled in multitasking, organization, and collaboration, successfully optimizing workflow and supporting team goals while ensuring high standards of service and safety.
Dedicated crew member with a strong focus on customer satisfaction, effective communication, and attention to detail. Proven ability to resolve complaints swiftly and enhance overall customer loyalty.
Proactive professional known for resolving customer issues efficiently. Experienced in maintaining cleanliness and safety standards, with a strong commitment to enhancing operational efficiency and delivering exceptional service.
Work History
Crew Member
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Maintained cleanliness and organization in dining and kitchen areas to ensure a safe environment.
- Operated kitchen equipment efficiently, adhering to safety and health standards.
- Collaborated with team members to optimize workflow during peak hours.
- Prepared food items according to standard recipes, ensuring consistency in quality and presentation.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Monitored inventory levels, restocking supplies as necessary to meet demand.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Cleaner
- Maintained cleanliness and hygiene standards across various facilities.
- Operated cleaning equipment including floor scrubbers and vacuum cleaners efficiently.
- Adhered to safety protocols while handling hazardous materials and cleaning agents.
- Assisted team members in deep-cleaning projects, enhancing overall facility appearance.
Education
Associate of Science - Social Work
Skills
Customer service
Teamwork and collaboration
Multitasking and organization
Time management
Problem-solving
Clear communication
Cash handling
Cleaning
Attention to detail
Customer engagement
Taking orders
Cleaning and sanitizing
Self-discipline
Interactive communication skills
Flexible schedule
Safe food handling
Integrity and honesty
Basic math
Initiative and Self-motivation
Safety awareness
Verbal and written communication
Leadership qualities
Drive-thru operations
Food preparation
Heavy lifting
Learning agility
Store opening and closing
Crew leadership
Safety
Resilience and persistence
Hospitality service expertise
Valid Driver's license
Complex Problem-solving
Visual communication
Creativity and innovation
Inventory restocking
Order management
Performance improvement
Menu memorization
Timeline
Crew Member
McDonald’s
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Cleaner
Dow Services
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Minnesota State Community And Technical College
Associate of Science from Social Work
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