Michael-ann Matchett
Ponte Vedra,FL
Summary
Results-driven Sales Associate - REALTOR specializing in customer service and real estate transactions. Expertise in building strong client relationships and effective communication led to increased customer satisfaction and repeat business. Proficient negotiator with a history of achieving and surpassing sales targets in a competitive market.
Overview
18
18
years of professional experience
1
1
Certification
Work History
REALTOR
Realty ONE Group Elevate
Ponte Vedra, FL
11.2025 - Current
- Maintained accurate CRM database for prospective customers to enhance lead tracking.
- Generated leads through networking, cold calling, and referrals to increase client base.
- Oversaw negotiations for real estate offers on behalf of clients to secure favorable terms.
- Represented buyers and sellers in major transactions, ensuring smooth process management.
- Presented residential properties, highlighting features, value, and benefits to potential buyers.
- Advised clients on market conditions, pricing strategies, mortgage options, and legal compliance.
- Addressed buyer inquiries regarding properties to facilitate informed decision-making.
Sales Associate - REALTOR
Providence Homes
Jacksonville, FL
09.2007 - 08.2025
- Enhanced customer satisfaction and secured repeat business through high-impact service skills.
- Built trusting relationships with customers by establishing personal connections.
- Managed sales pipeline by diligently following up on prospects and hot leads.
- Serviced daily lead flow to swiftly identify and seize sales opportunities.
- Negotiated and drafted contracts for buyers and sellers in real estate transactions.
- Explained financial requirements and analytical data to prospective buyers clearly.
- Oversaw real estate transactions from initiation to successful closing.
- Showed residential properties while detailing features, value, and benefits of homes.
- Consistently met or exceeded the company sales goals
Education
Bachelor of Science - Marketing
University of North Florida
Jacksonville, FL01-2006
Bachelor of Science - Business Management
University of North Florida
Jacksonville, FL01-2006
Skills
- Customer relationship management
- Real estate transactions
- Effective communication
- Exceptional customer service
- Positive and professional
- Established constructive relationships with customers, co-workers and Realtors
Certification
- Real Estate License
- REALTOR
Timeline
REALTOR
Realty ONE Group Elevate
11.2025 - Current
Sales Associate - REALTOR
Providence Homes
09.2007 - 08.2025
Bachelor of Science - Marketing
University of North Florida
Bachelor of Science - Business Management
University of North Florida