Michael Boone
Lexington,Kentucky
Summary
Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.
Overview
30
30
years of professional experience
Work History
District Manager
Goodyear Tire & Rubber
07.2022 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
Assistant District Manager
Goodyear Tire & Rubber
01.2020 - 08.2022
- Implemented loss prevention strategies to minimize shrinkage and protect store assets.
- Demonstrated adaptability during periods of change or challenge while maintaining focus on achieving goals.
- Ensured compliance with safety regulations and guidelines across all stores under my supervision.
- Focused on staff development through targeted coaching sessions, resulting in improved individual performance metrics.
Store Manager
GOODYEAR
10.2015 - 01.2020
- Managed P&L and proactively drove sales and profits through improved customer service
- Always Ensure the highest level of customer service
- Drive sales and profits
- Train managers for the district
Shop Foreman
Toyota of Dallas
01.2015 - 09.2015
- Leverage talents and expertise to manage shop operations, provide team leadership, and ensure optimal efficiency
- Analyze shop needs, develop schedules, and assign work for optimal effectiveness
- Always Ensure the highest level of customer service
- Key Achievement: Regularly foster a collaborative team environment focused on achieving service satisfaction and customer retention
District Manager
NTB
12.2010 - 01.2014
- Analyzed business needs and implemented business practice leadership methods to improve team performance
- Managed P&L and proactively drove sales and profits through improved customer service
- Oversaw all human resources and operations functions for optimal effectiveness and efficiency
- Key Achievement: Strengthened overall business operations by skillfully managing teams at 12 locations and increasing customer satisfaction
District Manager
FIRESTONE
01.2003 - 09.2010
- Championed company initiatives through management of multi-store operations, provided district leadership and performed Assistant Manager functions
- Used effective hiring strategies to recruit store managers, sales staff and technicians
- Performed general marketing activities for assigned district
- Controlled inventories, store audits, and building programs to assist with district zone
- Key Achievements: Received Firestone's Managing Partner Award (1996-2000) for managing #1 store in Firestone for 5 years based on in-store profits
- Received Firestone's Presidents Award (2005) for managing District in New Orleans after hurricane Katrina - reopened 10 stores in less than 45 days
- Supervised 23 store locations and successfully increased sales and profits
Assistant District Manager
FIRESTONE
03.2000 - 01.2003
- Recruited staff and provided training for optimal individual and team performance
- Managed inventories and store audits with accuracy and meticulous attention to detail
- Key Achievement: Assisted with effective supervision of 31 stores, with a focus on sales and profits
- Functioned as a reliable and trusted resource/team player
Managing Partner
FIRESTONE
05.1995 - 03.2000
Education
Associates - Business Administration
American Intercontinental University
01.2008
Associates - Automotive Technology
Texas State Technical College
Waco, TX01.1988
Skills
- OPERATIONS
- AUTOMOTIVE SERVICE
- EMPLOYEE RELATIONS
- PROBLEM RESOLUTION
- PROGRAM MANAGEMENT
- Managing Automotive Operations
- Automotive Service Excellence
- Supporting Key Business Initiatives
- Hiring, Developing & Retaining Talent
- Excellent Employee Relations
- P&L Management
- Creative Problem Resolution
- Collaboration & Team Building
- Multi-Unit Management
Additional Information - Areas Of Expertise
- Managing Automotive Operations
- Automotive Service Excellence
- Supporting Key Business Initiatives
- Hiring, Developing & Retaining Talent
- Excellent Employee Relations
- P&L Management (25 years)
- Creative Problem Resolution
- Collaboration & Team Building
- Multi-Unit Management
- Program Management
- Developing Strategic Alliances
- Analysis & Decision-Making
Timeline
District Manager
Goodyear Tire & Rubber
07.2022 - Current
Assistant District Manager
Goodyear Tire & Rubber
01.2020 - 08.2022
Store Manager
GOODYEAR
10.2015 - 01.2020
Shop Foreman
Toyota of Dallas
01.2015 - 09.2015
District Manager
NTB
12.2010 - 01.2014
District Manager
FIRESTONE
01.2003 - 09.2010
Assistant District Manager
FIRESTONE
03.2000 - 01.2003
Managing Partner
FIRESTONE
05.1995 - 03.2000
Associates - Automotive Technology
Texas State Technical College
Associates - Business Administration
American Intercontinental University
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