Michael Cooper
Las Vegas,NV
Overview
4
4
years of professional experience
Work History
Shift Leader
Dunkin' Donuts
Henderson, NV
06.2024 - 04.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Food Runner / Table Busser
Metro Pizza
Henderson, NV
03.2023 - 01.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Food Runner / Table Busser
Winchell’s Pub & Grill
Henderson, NV
09.2021 - 02.2023
- Helped maintain organization of walk-in coolers and freezers according to health department regulations.
- Followed proper cash handling procedures when accepting payments from customers.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Organized food orders and ensured accuracy of items served to customers.
- Assisted servers in setting up tables for guests.
Education
CompTIA+ - Computer Security
CompTIA
Henderson, NV10-2025
High School Diploma -
Green Valley Highschool
Henderson, NV05-2023
Skills
- Customer Service
- Communication
- Teamwork
- Problem Solving
- Great ability to work under pressure
Timeline
Shift Leader
Dunkin' Donuts
06.2024 - 04.2025
Food Runner / Table Busser
Metro Pizza
03.2023 - 01.2024
Food Runner / Table Busser
Winchell’s Pub & Grill
09.2021 - 02.2023
CompTIA+ - Computer Security
CompTIA
High School Diploma -
Green Valley Highschool