Michael Craft
Thelma,KY
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
30
30
years of professional experience
Work History
Shift Leader
Taco Bell
Paintsville, Kentucky
09.2022 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
Buffet Attendant
Ponderosa Restaurant
Paintsville, Kentucky
05.2001 - 05.2015
- Greeted guests, provided menus, and answered questions regarding food items.
- Assisted customers in selecting items from the buffet line.
- Ensured that all food items were displayed attractively on the buffet table.
- Replenished food items as needed throughout shift to maintain a full and attractive display.
Machine Operator
Ki Usa
Berea, Kentucky
05.1995 - 03.2001
- Set up and operate machine tools to produce precision parts and instruments.
- Monitor the feed and speed of machines during the machining process.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
- Adjust machine settings to complete tasks accurately.
Education
High School Diploma -
Johnson Central High School
Paintsville05-1992
Some College (No Degree) - Computer Science
Big Sandy Community College
PrestonsburgSkills
- Equipment Troubleshooting
- Production Reporting
- Production Scheduling
- Customer Service Management
- Operations Support
- Team Collaboration and Leadership
References
References available upon request.
Timeline
Shift Leader
Taco Bell
09.2022 - Current
Buffet Attendant
Ponderosa Restaurant
05.2001 - 05.2015
Machine Operator
Ki Usa
05.1995 - 03.2001
High School Diploma -
Johnson Central High School
Some College (No Degree) - Computer Science
Big Sandy Community College
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