Summary
Overview
Work History
Education
Skills
Certification
Major
University
Languages
Software
Timeline
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Michael David

Surprise,AZ

Summary

Full-time student passionate about business intelligence, technology, and leadership. My experience in customer service combined with strong problem solving skills allow for me to carry myself with confidence in the telecommunications industry. Strong decision making skills, organizational awareness, and ability to view and understand the bigger picture allow for strong business acumen. I'm always excited at new opportunities to expand my skillset and learn more about business data analytics.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Sales Consultant

AT&T
09.2022 - Current
  • Using a consultative sales approach while educating customers on their various options pertaining to cell phone, television, and internet services.

Retail Stocker

Walmart
02.2018 - 03.2021
  • Oversaw a team of four employees maintaining a fully stocked sales floor, creating appealing sales floor end caps and product features, while also preserving backroom organization and cleanliness.

Education

Bachelor of Science - Technological Entrepreneurship and Management

Arizona State University
12.2024

Skills

  • Customer Satisfaction
  • Entrepreneurship
  • Business Intelligence (BI)
  • Handling Customer Complaints
  • Problem Solving
  • Sales problem-solving
  • Building rapport
  • Product Merchandising

Certification

  • Excel Specialist
  • Intel Project - Data Analysis for Sustainability
  • Tableau Specialist

Major

Technological Entrepreneurship and Management

University

Arizona State University

Languages

English
Assyrian

Software

Tableau

Excel

Timeline

Retail Sales Consultant

AT&T
09.2022 - Current

Retail Stocker

Walmart
02.2018 - 03.2021

Bachelor of Science - Technological Entrepreneurship and Management

Arizona State University

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Michael David