Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Gbenusola

Burlington,VT

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Shift Leader

5 Guys Burgers And Fries
01.2023 - 06.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Crew Member

Ali Baba's Middle Eastern Cuisine
09.2022 - 01.2023
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Factory Production Worker

MSI
08.2021 - 02.2022
  • Carefully packaged finished products and prepared for shipment.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Operated [Number] machines proficiently and in compliance to safety standards.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Performed quality checks on finished products to identify and address discrepancies.

Porter Doorman

Manhattan House
08.2010 - 08.2013
  • Performed cleaning and maintenance duties as directed.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Communicated with coworkers and managers about completed duties.
  • Cleaned and organized building areas as required.

Crew Member

Burger King
02.2009 - 04.2010
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

GED -

John F Kennedy High School
Manhattan, NY
06.1998

Skills

  • Production Reporting
  • Equipment Troubleshooting
  • Production Scheduling
  • Customer Service Management
  • Operations Support
  • Team Motivation
  • Positive Attitude
  • Professional Appearance
  • Safety Processes and Procedures
  • Flexible Schedule

Timeline

Shift Leader

5 Guys Burgers And Fries
01.2023 - 06.2023

Crew Member

Ali Baba's Middle Eastern Cuisine
09.2022 - 01.2023

Factory Production Worker

MSI
08.2021 - 02.2022

Porter Doorman

Manhattan House
08.2010 - 08.2013

Crew Member

Burger King
02.2009 - 04.2010

GED -

John F Kennedy High School
Michael Gbenusola