Michael Hanson
Skippack,PA
Summary
Experienced professional with solid background in food service. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
5
5
years of professional experience
Work History
Server
Dallas Grilled Cheese Company
Dallas, TX
03.2018 - 01.2020
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Stayed informed about daily specials, new menu items, promotions.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Server
Sundown At Granada
Dallas, TX
08.2016 - 03.2018
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Server
Rockfish Seafood Grill
Dallas, TX
03.2015 - 07.2016
- Explained menu items, describing ingredients and cooking methods upon request.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Informed customers of daily specials and signature menu items.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
High School Diploma -
Plymouth Whitemarsh High School
Plymouth Meeting, PA06-2006
Skills
- POS Operation
- Order accuracy
- Menu knowledge
- Attention to detail
- Time management
- Food running
- Food and beverage pairings
- Server training
- Multitasking and organization
- Dietary restrictions knowledge
Timeline
Server
Dallas Grilled Cheese Company
03.2018 - 01.2020
Server
Sundown At Granada
08.2016 - 03.2018
Server
Rockfish Seafood Grill
03.2015 - 07.2016
High School Diploma -
Plymouth Whitemarsh High School