Michael Harding
Detail-oriented professional with extensive experience in customer service and facility operations. Skilled in inventory management and fostering strong guest relations. Committed to enhancing customer experiences and supporting team objectives.
Work History
Player Services Representative
3 Years 7 MonthsOversaw cleaning and maintenance operations for a fleet of 80 carts.
Oversaw quality assurance of practice facility experience by ensuring adequate supply of golf balls.
Assisting in event set up and breakdown
Engaged with customers to build and maintain strong relationships.
Locked doors at closing time. Turned off lights to conserve energy. Entered security code to secure premises.
Facilitated onboarding of new hires to align with high-performance culture focused on revenue generation.
Player Services Representative
3 Years 7 MonthsManaged cleaning and maintenance operations for a fleet of 180 golf carts.
Oversaw inventory management of golf balls at practice facility to ensure availability for users.
Assisted in completing closing tasks by turning off lights on par 3 course. Locked doors to secure facilities. Checked rental sets for proper inventory management.
Built and maintained strong customer relationships through cleaning clubs and handling golf bags
Ensured polished and appropriate attire to foster a positive impression in professional settings.
Facilitated training programs for new hires to ensure alignment with organizational standards.
Floor Monitor
11 MonthsOversaw facility operations, ensuring proper maintenance and cleanliness standards. Led setup and takedown processes for various events. Supervised recreational activities, fostering a safe and engaging environment for participants.
Education
High School Diploma
Advanced Honors High School Degree
Weighted GPA of 3.7