MICHAEL HASTINGS
Detroit,MI
Summary
Proactive and results-oriented professional with proven expertise in customer service and teamwork, honed at McDonald's and Popeyes Chicken. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional multitasking and organizational abilities. Achieved significant improvements in service delivery by fostering collaboration and efficiency.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
02.2024 - Current
I AM RESPONSIPE FOR TRAINNG NEW EMPLOYEES
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Crew Member
Popeyes Chicken
08.2023 - 03.2024
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Backed up servers by setting up trays and completing some food deliveries.
Education
Associate of Arts - NURSNG
Wayne County Community College
Detroit, MI06-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
McDonald's
02.2024 - Current
Crew Member
Popeyes Chicken
08.2023 - 03.2024
Associate of Arts - NURSNG
Wayne County Community College
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