Michael Hernandez

Organized successful promotional events within the territory that drove brand awareness and generated new leads for the company.

• Enhanced product knowledge among customers by conducting informative presentations and demonstrations.
• Optimized route planning for account visits, reducing travel time and allowing for increased face-to-face interactions with clients.
• Established trust with clients through consistent follow-ups, leading to long-term partnerships and repeat business

• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Built strong client relationships through consistent communication and effective problemsolving.
• Provided first-rate service to all customers and potential customers.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.