Summary
Overview
Work History
Education
Skills
Timeline
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MICHAEL HORN

Lakeland,Florida

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. An extraordinary work ethic that ensures projects will be completed and deadlines will be met.

Overview

11
11
years of professional experience

Work History

Director of Operations

The Sports Mall
08.2018 - Current
  • Hired as Warehouse Manager and earned promotions through dedication and work ethic.
  • Oversaw day-to-day operational activities in accordance with business projects and objectives.
  • Negotiated contracts and established relationships with Athletes, Agents, Vendors and Companies.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Mitigated shipping costs, by 50%, by working closely with staff members and representatives.
  • Mentored and coached team members to foster productive and engaging work environment.

Distribution Specialist

Watson Clinic
03.2015 - 05.2018
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
  • Sorted and delivered materials to different work areas and staff.
  • Uncovered and resolved errors with minimal oversight.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
  • Conducted weekly inventory counts and resolved any discrepancies.
  • Stand in Warehouse Supervisor, when needed.

Security Officer

PNY Technologies Inc.
03.2012 - 05.2014
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Education

Bachelor of Science - Criminology

Florida Southern College
Lakeland, FL
12.2011

Skills

  • Leadership
  • Microsoft Office
  • Manage and Negotiate Contracts
  • Budget Management
  • Problem Solving
  • Time Management
  • Inventory Control
  • Customer and Vendor Relations

Timeline

Director of Operations

The Sports Mall
08.2018 - Current

Distribution Specialist

Watson Clinic
03.2015 - 05.2018

Security Officer

PNY Technologies Inc.
03.2012 - 05.2014

Bachelor of Science - Criminology

Florida Southern College

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