Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Michael Keepers

Fort Myers,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

8
8
years of professional experience

Work History

Account Manager

Blue Landscaping Contracting Group
06.2021 - 08.2023
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings

Account Manager

Juniper Landscaping
08.2015 - 06.2021
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Developed and implemented strategies to increase client retention.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Built relationships with customers and community to promote long term business growth.

Education

Associate of Applied Science - Turf Management

North Carolina State University
Raleigh, NC
05.2003

Skills

  • Time Management
  • Checking Quotes
  • Weekly Payroll
  • Acquiring New Customers
  • Account Management
  • Client Meetings
  • Upselling
  • Customer Satisfaction

Timeline

Account Manager

Blue Landscaping Contracting Group
06.2021 - 08.2023

Account Manager

Juniper Landscaping
08.2015 - 06.2021

Associate of Applied Science - Turf Management

North Carolina State University

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Michael Keepers