Michael Martinez
Fresno,CA
Summary
Proven team player and efficient problem-solver, I excelled in fast-paced environments at McDonalds and Central California Private Security, enhancing customer satisfaction and operational efficiency. Skilled in customer service and cash handling, I consistently delivered high-quality service, contributing to significant improvements in team performance and customer experience.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonalds
06.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Event Staff
Central California Private Security
10.2021 - 10.2023
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped create memorable experiences by actively engaging with guests during interactive program elements.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Upheld high standards of professionalism while representing various organizations at diverse events across multiple venues.
Education
Bachelor of Science - Dental Hygiene
Fresno City College
1101 E University Ave, Fresno, CA 9374106.2026
High School Diploma -
Hoover High School
Fresno, CA06.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Taking Orders
- Safe Food Handling
Hiking, Traveling , Gym
An active lifestyle enthusiast with a passion for hiking, traveling, and fitness. Through hiking, I’ve developed strong perseverance, problem-solving, and adaptability skills. My travel experiences have broadened my cultural understanding and enhanced my communication abilities in diverse environments. Regular gym activities demonstrate my commitment to discipline, goal-setting, and personal wellness, which I apply to both my personal and professional life
Timeline
Crew Member
McDonalds
06.2024 - Current
Event Staff
Central California Private Security
10.2021 - 10.2023
Bachelor of Science - Dental Hygiene
Fresno City College
High School Diploma -
Hoover High School
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