Michael Martinez
San Antonio,Texas
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills plus design and marketing expertise.
Overview
4
4
years of professional experience
Work History
Outside Sales Representative
Signarama San Antonio
01.2022 - 01.2024
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Conducted on site surveys with clients consisting of measurements, scaled photos and sign consulting.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value to clients.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Brand and Merch Designer
Bexar Brand
03.2023 - 12.2023
- Enhanced brand awareness and design.
- Developed design concepts for improved brand styles, merchandising and customer engagement.
- Streamlined design processes and organization.
- Created compelling visual presentations to effectively communicate complex ideas to clients.
- Designed effective media campaigns.
- Revamped existing product designs for enhanced shelf appeal, leading to higher sales margins.
Owner
Pride Printing & Design Studio
09.2019 - 11.2022
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
Bachelor of Arts - Graphic Communications
The Art Institute of Houston
Houston, TX07.2009
Business Communications
St. Mary's University
San Antonio, TXHigh School Diploma -
Holy Cross High School
San Antonio, TX08.2002
Skills
- Lead Prospecting
- Goal-Oriented
- Organizational Skills
- Proposal Development
- Consultative Sales Approach
- Closing Techniques
- Phone and Email Etiquette
- Networking
- Design and Computer Application Expert
- Social Media Marketing
- Golf pro
Accomplishments
- Company Monthly Sales Record Holder 162K.
- Sandler Sales Mastery Graduate.
- I'm a girl dad.
Timeline
Brand and Merch Designer
Bexar Brand
03.2023 - 12.2023
Outside Sales Representative
Signarama San Antonio
01.2022 - 01.2024
Owner
Pride Printing & Design Studio
09.2019 - 11.2022
Bachelor of Arts - Graphic Communications
The Art Institute of Houston
Business Communications
St. Mary's University
High School Diploma -
Holy Cross High School
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