Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael McKnight

Norcross,GA

Summary

Dynamic leader with a proven track record at Mobile Joes, excelling in budget management and client engagement. Enhanced service offerings and logistics efficiency, driving customer satisfaction. Expert in problem resolution and safety compliance, fostering strong client relationships. Adept at strategic planning and project management, consistently achieving operational excellence and tailored solutions.

Overview

8
8
years of professional experience

Work History

General Manager

Mobile Joes / Landscaping
Alpharetta, GA
03.2019 - 04.2025
  • Developed strategic plans to enhance service offerings and improve client satisfaction.
  • Implemented safety protocols to ensure compliance with industry standards.
  • Coordinated schedules and logistics for crew assignments and equipment utilization.
  • Managed budgeting and financial forecasting for project costs and resource allocation.
  • Trained staff on best practices in landscaping techniques and customer service.
  • Resolved customer complaints promptly while upholding high service delivery standards.
  • Fostered strong relationships with clients to identify needs and provide customized solutions.
  • Oversaw daily business operations, including budgeting, staffing, scheduling, inventory control, and sales.

Manager of Operations

Triumph Relocation Specialists
Alpharetta, GA
07.2017 - 03.2019
  • Oversaw daily operations for relocation projects, enhancing logistics management efficiency.
  • Managed inventory control to ensure timely procurement of supplies.
  • Collaborated with clients to identify specific relocation requirements and preferences.
  • Maintained high customer satisfaction levels throughout daily operational activities.
  • Investigated and resolved customer complaints regarding product quality and delivery issues.
  • Monitored team progress to achieve project milestones and deadlines effectively.

Education

Horticulture Science

University of Georgia
Athens, GA

Skills

  • Budget management
  • Inventory control
  • Logistics management
  • Customer relationship management
  • Problem resolution
  • Project management
  • Client engagement
  • Safety compliance

Timeline

General Manager

Mobile Joes / Landscaping
03.2019 - 04.2025

Manager of Operations

Triumph Relocation Specialists
07.2017 - 03.2019

Horticulture Science

University of Georgia

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