Michael Moore
Gardner,KS
Summary
Hardworking employee enthusiastic about learning all I can in the corrugated industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Sales Representative
Vanguard Packaging
04.2020 - Current
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates in both Industrial Packaging Accounts and Graphic Packaging/Display Accounts.
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Sold new products in visually appealing and organized displays for optimal sales promotions.
Sales Representative
Alliance Sheets
04.2019 - 04.2020
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Negotiated pricing movement with clients and developed relationships with key personnel.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Generated new leads through networking and attending industry events.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Continuous Improvement Manager
Vanguard Packaging
01.2016 - 04.2019
- Evaluated the effectiveness of implemented process improvements against established benchmarks, refining strategies as necessary to achieve desired results.
- Teamed with disciplinary leaders on determining annual operational targets and outlining needed quality improvements.
- Championed a culture of continuous improvement within the organization, fostering a focus on innovation and excellence.
- Implemented standard work procedures across departments, enhancing consistency in operations and reducing variability in output quality.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
Education
Lean Six Sigma Black Belt - Lean Six Sigma
Purdue University
West Lafayette, IN12.2018
Bachelor of Science - General Studies
Indiana University South Bend
South Bend, IN12.2013
Skills
- Engaging with Diverse Customers
- Sales consultation
- Sales closing
- Exceeding Customer Expectations
- Strong Communication and Interpersonal Skills
- Network development
- Lead Generation
- Product and service knowledge
Timeline
Sales Representative
Vanguard Packaging
04.2020 - Current
Sales Representative
Alliance Sheets
04.2019 - 04.2020
Continuous Improvement Manager
Vanguard Packaging
01.2016 - 04.2019
Lean Six Sigma Black Belt - Lean Six Sigma
Purdue University
Bachelor of Science - General Studies
Indiana University South Bend
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