Michael Rennie
Lawrence ,MA
Summary
Dynamic rideshare driver with a clean driving record and exceptional customer service skills, honed at Uber. Achieved high customer ratings through timely pickups and vehicle maintenance. Proficient in schedule management and navigation, ensuring safe and efficient rides while fostering positive relationships with diverse passengers.
Overview
9
9
years of professional experience
Work History
Rideshare Driver
Lyft
12.2017 - Current
Rideshare Driver
Uber
04.2016 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
Education
High School Diploma - Carpentry
Greater Lawrence Tech
Andover, MA2009
Skills
- Schedule management
- Excellent navigation
- Customer service
- Vehicle maintenance
- Clean driving record
Timeline
Rideshare Driver
Lyft
12.2017 - Current
Rideshare Driver
Uber
04.2016 - Current
High School Diploma - Carpentry
Greater Lawrence Tech
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