Summary
Overview
Work History
Education
Skills
Timeline
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Michael Rennie

Lawrence ,MA

Summary

Dynamic rideshare driver with a clean driving record and exceptional customer service skills, honed at Uber. Achieved high customer ratings through timely pickups and vehicle maintenance. Proficient in schedule management and navigation, ensuring safe and efficient rides while fostering positive relationships with diverse passengers.

Overview

9
9
years of professional experience

Work History

Rideshare Driver

Lyft
12.2017 - Current

Rideshare Driver

Uber
04.2016 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.

Education

High School Diploma - Carpentry

Greater Lawrence Tech
Andover, MA
2009

Skills

  • Schedule management
  • Excellent navigation
  • Customer service
  • Vehicle maintenance
  • Clean driving record

Timeline

Rideshare Driver

Lyft
12.2017 - Current

Rideshare Driver

Uber
04.2016 - Current

High School Diploma - Carpentry

Greater Lawrence Tech
Michael Rennie