Michael Richardson
Long Beach,CA
Summary
Proactive Wheelchair Agent with specialized experience assisting unaccompanied minors and special needs passengers. Skilled in streamlining check-in processes, reading boarding paperwork for accurate gate location, and maximizing efficiency through punctuality and rapid response. Brings strong disability awareness, wheelchair navigation, safety awareness, professionalism, and courtesy to every role.
Overview
5
5
years of professional experience
Work History
Wheelchair Agent
ABM
01.2018 - 02.2023
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
Education
High School Diploma -
Jordan High School
Long Beach06-2014
Skills
- Disability Awareness
- Wheelchair Navigation
- Safety awareness
- Professionalism and Courtesy
Timeline
Wheelchair Agent
ABM
01.2018 - 02.2023
High School Diploma -
Jordan High School
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