Michael Ritter
Louisville,KY
Summary
Account Executive at Waystar with a strong history of surpassing sales quotas and enhancing revenue. Expertise in B2B sales and contract negotiation, with a focus on cultivating robust customer relationships and effective pipeline management. Committed to delivering compliant SaaS solutions that enhance healthcare operations.
Overview
10
10
years of professional experience
Work History
Account Executive
Waystar
08.2024 - Current
- Own a full-cycle B2B SaaS sales process, from discovery through contract execution; currently 131% to YTD quota
- Partner with healthcare leaders to deliver compliant solutions that improve operations
- Promoted to AE after exceeding 300% of quota as Market Development Rep
- Drive net-new and expansion revenue by selling healthcare revenue-cycle software to SMB and MidMarket accounts
Bartender
Tin Roof Louisville
09.2022 - Current
- Managed high-volume weekend shifts, balancing multiple priorities while maintaining accuracy and efficiency
- Collaborated with team members to deliver seamless service, strengthening teamwork and adaptability skills
Market Development Representative
Waystar
12.2023 - 08.2024
- Surpassed 300% quota, generating pipeline by educating healthcare providers
- Averaged 150+ outbound contacts weekly and advanced proficiency with Salesforce CRM
Bartender/Server
Bluegrass Hospitality Group
08.2016 - 12.2023
- Delivered excellent customer service in a fast-paced environment, developing strong communication and relationship-building skills
- Handled conflict resolution with professionalism, ensuring positive guest experiences under pressure
Education
Bachelor of Science - Marketing, Finance
University of Louisville
Louisville, KY05.2023
Skills
- B2B sales
- Salesforce CRM
- SaaS solutions
- Contract negotiation
- Revenue generation
- Customer relationship management
- Lead generation
- Time management
- Pipeline management
- Business development
Websites
Awards And Scholarships
- Eagle Scout
- Xaverian Scholar scholarship
Timeline
Account Executive
Waystar
08.2024 - Current
Market Development Representative
Waystar
12.2023 - 08.2024
Bartender
Tin Roof Louisville
09.2022 - Current
Bartender/Server
Bluegrass Hospitality Group
08.2016 - 12.2023
Bachelor of Science - Marketing, Finance
University of Louisville