Summary
Overview
Work History
Education
Skills
Timeline
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Michael Rosick

Borger,TX

Summary

Dynamic leader with proven expertise in optimizing team performance and operational efficiency at American Phoenix Inc. Excelled in customer service and problem-solving, achieving significant improvements in production line performance. Skilled in teamwork, collaboration, and critical thinking, with a track record of maintaining high safety standards.

Overview

1
1
year of professional experience

Work History

Crew Member

Wendys Restaurant
09.2024 - Current
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Collaborated with team members to complete orders.

Shift Lead/Manager of Operations

Taco Bell
01.2024 - Current
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Managed staff hiring, training and supervision.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Improved team productivity by implementing efficient scheduling and task delegation.
  • Troubleshot equipment to reduce service calls and downtime.

Shift Manager/crew Memeber

Pizza Hut
01.2024 - 09.2024
  • Trained and mentored new employees to maximize team performance.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Tracked receipts, employee hours, and inventory movements.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Production

American Phoenix Inc.
09.2023 - 01.2024
  • Optimized production line performance, troubleshooting and fixing issues promptly.
  • Reviewed production schedules and streamlined processes.
  • Established best practices quality product manufacturing and timely production.
  • Operated fly system during scene changes for [Type] production.
  • Gained valuable hands-on experience in all aspects of video production, from pre-production planning to final delivery.

Education

E.P.A. Technician TYPE UNIVERSAL - H.V.A.C.R.

Windham School District
Plainview, TX
10-2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Safety Procedures
  • Hazardous Materials Handling
  • Attention to Detail
  • Flexible and Adaptable
  • Critical Thinking

Timeline

Crew Member

Wendys Restaurant
09.2024 - Current

Shift Lead/Manager of Operations

Taco Bell
01.2024 - Current

Shift Manager/crew Memeber

Pizza Hut
01.2024 - 09.2024

Production

American Phoenix Inc.
09.2023 - 01.2024

E.P.A. Technician TYPE UNIVERSAL - H.V.A.C.R.

Windham School District

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Michael Rosick