Michael Rychtarik

Tempe,AZ

Summary

Versatile server with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Thoughtful and knowledgeable about menu recommendations and dietary restrictions.

Overview

years of professional experience

Work History

Server

The Spot Arcadia

03.2023 - Current

Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server/Host/Bartender

Macayo's

11.2021 - 11.2022

Fostered and maintained stellar customer satisfaction by providing knowledgeable and attentive service.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Displayed enthusiasm and promoted excellent service to customers, successfully fostering referrals and repeat visits.
Explained menu items and suggested appropriate options for food allergy concerns.
Organized supplies to optimize team performance

Host/Prep Cook/Server

Browns Point Diner

10.2019 - 10.2021

Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Cultivated warm relationships with regular customers.

Education

High School Diploma -

School of The Arts

Tacoma, WA

06.2021

Skills

Menu memorization
Top-Notch Customer Service
Food and Beverage Service
Conflict and Complaint Management
Team player

Efficient Multitasking
Food running
Hospitality and Guest Service
Serving and Bussing
Cocktail Service

Volunteer Affiliations

· Union Gospel Mission

· Dignity for Divas

· Mary’s Place

Timeline