Michael Segura
Alexandria,VA
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
7
7
years of professional experience
Work History
Car Salesperson
C&G Imports Inc.
08.2021 - 01.2024
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Delivered high-quality service by addressing customer concerns promptly and professionally.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Retail Sales Associate
Tmoblie
01.2021 - 07.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Retail Sales Associate
Adavance Auto Parts
02.2019 - 04.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Guided customers to the correct product whenever they are confused or concerned.
- Replaced and charged car batteries , replaced Windshields whippers for customer, and also tested starter, alternator and battery.
- Stocked and counted (scanned) Inventory.
Technician
Jiffy Lube
07.2017 - 01.2018
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Education
High School Diploma -
Mount Vernon High School
Alexandria, VA05.2019
Skills
- Strong negotiation
- Sales Presentations
- Customer Service
- Price Negotiation
- Sales closing
- Relationship Building
- Follow-up skills
- Cash Handling
- Sales Strategies
- Sales and Marketing
- Test drives
- Team Collaboration
- Persuasion techniques
- Honest and Dependable
- Friendly and Helpful
- Time Management
- Problem-solving skills
- Money Handling
- Flexible Schedule
- Store Opening and Closing
- Replacing parts
- Tire Services
- Changing Oil
- Heavy Lifting
Languages
Spanish
Native or Bilingual
Timeline
Car Salesperson
C&G Imports Inc.
08.2021 - 01.2024
Retail Sales Associate
Tmoblie
01.2021 - 07.2021
Retail Sales Associate
Adavance Auto Parts
02.2019 - 04.2020
Technician
Jiffy Lube
07.2017 - 01.2018
High School Diploma -
Mount Vernon High School