Michael So Gamez
Tucson,AZ
Summary
Hardworking Front End Manager proficient in risk mitigation, personnel management and financial oversight. Adept at recruiting and training top talent and mentoring to optimize team performance. Offering 2 years of leadership and administrative support expertise. Accomplished Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, decision making, and planning strengths.
Overview
11
11
years of professional experience
Work History
Front End Manager
Frys Food
07.2023 - Current
- Monitored cash drawers in 24 checkout stations to verify adequate cash supply.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees through day-to-day work and complex problems.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Warehouse Worker
Amazon
10.2022 - 07.2023
- Consistently lifted materials weighing as much as [Number] pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Strapped items down over protective padding to secure throughout transportation.
Warehouse Worker
Frito-Lay
10.2021 - 10.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 40 pounds.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assisted in receiving, stocking and distribution of merchandise.
IT Specialist
Army National Guard
03.2017 - 03.2022
- Monitored systems in operation and input commands to troubleshoot areas.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Maintained servers and systems to keep networks fully operational during peak periods.
Warehouse Worker
Home Goods Warehouse
10.2019 - 10.2020
- Consistently lifted materials weighing as much as [Number] pounds.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Moved furniture and boxes using utility dolly and truck ramp.
Correctional Officer
Pima Sheriff Department
07.2017 - 10.2019
- Booked new inmates into facility and processed inmates for release.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Completed intake paperwork, fingerprints, and searches.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
AFETADS Specialist
Army
09.2013 - 03.2017
- Followed all company policies and procedures to deliver quality work.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Collected, arranged, and input information into database system.
Education
Bachelor of Science - Business Management
Grand Canyon University
Phoenix, AZ06.2023
Skills
- Operations Management
- Financial Management
- Workflow Optimization
- API Integration
Summaryofqualification
Responsible, motivated for new training and being able to help, always trying to learn something new. Able to work has a team with new people and be able to help them when they need help. Having a great ability to adapt in new places in a short amount of time. Bilingual, in Spanish and English. With a bachelor’s degree in business management with a 3.1 GPA. Some of my skills are:
- Teamwork experience
- Experience in customer service for big companies
- Being able to guide new soldiers and help them.
- Able to work in stressful situations.
- Equipment familiarization and troubleshooting
- Able to walk and work in a stressful environment.
- CDL License with almost 2 years with endorsement
- Bilingual in Spanish, being able to read, write and speak fluently.
- Being able to use metrics at work.
- Maintain discipline and make it a fun place to work at.
Personal Information
Title: Manager
Languages
Spanish
Native or Bilingual
Timeline
Front End Manager
Frys Food
07.2023 - Current
Warehouse Worker
Amazon
10.2022 - 07.2023
Warehouse Worker
Frito-Lay
10.2021 - 10.2022
Warehouse Worker
Home Goods Warehouse
10.2019 - 10.2020
Correctional Officer
Pima Sheriff Department
07.2017 - 10.2019
IT Specialist
Army National Guard
03.2017 - 03.2022
AFETADS Specialist
Army
09.2013 - 03.2017
Bachelor of Science - Business Management
Grand Canyon University
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