Michael Thomas
Hays,KS
Summary
Well-organized worker skilled at providing customers with accurate and quick service. Offering experience in customer service, preparing fried and pre-packaged food, stocking and organizing deliveries and, some management experience. Team player dedicated to adhering to strict service standards and striving to improve daily.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Dillons Grocery Store
09.2024 - Current
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Fast Food Crew Member
Long John Silvers A&W
06.2024 - 09.2024
- Worked front counter, drive-thru and other areas.
- Reduced customer wait times by quickly operating customer window and sales register.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Trained newly hired employees on routine tasks and customer service.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Greeted customers entering restaurant with enthusiasm and warmth and served 100's of customers daily.
Education
High School Diploma -
Skills
- Shrink control
- Machine safety
- Sales proficiency
- Food preparations
- Accurate money handling
- Inventory control
- Flexible schedule
- Honesty and integrity
- Product recommendations
Accomplishments
- Given a glowing review by preparing a 200 piece chicken order alone in under an hour for a family reunion over a holiday weekend.
Timeline
Deli Clerk - Dillons Grocery Store
09.2024 - Current
Fast Food Crew Member - Long John Silvers A&W
06.2024 - 09.2024
Augusta High School - High School Diploma,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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