Michael Todd
Hatfield,PA
Summary
Skilled in precision fitting and patient-focused service, with background as optician dispending. Known for thorough understanding of optical principles and ability to translate complicated prescriptions into customized eyewear solutions. Strengths include strong communication skills, adeptness in latest eyewear trends and technologies, and proficiency in managing inventory and optical lab operations. Contributed to increased customer satisfaction through personalized care and accuracy in eyewear adjustments and repairs.
Overview
25
25
years of professional experience
Work History
Optician
Indian Valley Eye Care
Harleysville, PA
06.2000 - Current
- Assisted patients and customers with choice of frames to best fit budgetary requirements and style preferences.
- Provided information on lens types, frame styles and materials, lens coatings, and accessories.
- Supervised and contributed to training. Buyer of frames from frame representatives.
- Reception, greet patients, open patient files, schedule patients, authorize patient insurance, and submit insurance claims.
- Print EOB and reconcile with patient claims.
- Teach patients about contact lens insertion, removal, and care.
- Order glasses through the insurance company.
- Customize lenses to fit frames to patients' measurements.
- Dispense patients' glasses when needed, and repair glasses when needed.
Education
High School Diploma -
Princess Anne High School
Virginia Beach, VA06-1976
Some College (No Degree) -
Tidewater Community College
Virginia Beach, VASkills
- Optical equipment operation
- Contact lens care
- Repairing glasses
- Optical orders
- Frame selection
- Adjusting eyewear
- Insurance verification
- Optical dispensing
- Customer service
- Progressive lenses expertise
- Insurance billing
- Corrective lens options
- Retail sales
- Eyewear trends
- Optical measurements
- Frame fitting
- Product upselling
- Computer skills
- Supply management
- Multifocal lenses
Affiliations
- I played the French horn in the high school concert band, symphonic band, and marching band.
- Switched focus to color guard as the flag and rifle performer with the Reading Buccaneers, Drum and Bugle Corps Reading, PA where I was captain of the rifle line.
- Transition to Westshoreman Drum and Bugle Corps where I continued my performance in rifle and captain of the color guard.
- Worked for a therapeutic horseback riding company for individuals with disabilities, where I MC special Olympics, reformed accounting duties, and board member responsibilities
Timeline
Optician
Indian Valley Eye Care
06.2000 - Current
High School Diploma -
Princess Anne High School
Some College (No Degree) -
Tidewater Community College
Similar Profiles
FERRAL THOMPSONFERRAL THOMPSON
Dispensing Optician at Indian Creek Family Eye CareDispensing Optician at Indian Creek Family Eye Care
Destiny KernizanDestiny Kernizan
Receptionist/ Patient Care Technician at Valley Stream Eye CareReceptionist/ Patient Care Technician at Valley Stream Eye Care
Autumn PelletierAutumn Pelletier
Ophthalmic-assistant at Valley Eye Care AssociatesOphthalmic-assistant at Valley Eye Care Associates
Samantha WagnerSamantha Wagner
Senior Service Excellence Specialist at Prudential FinancialSenior Service Excellence Specialist at Prudential Financial
Krut PatelKrut Patel
Land Surveyor at Ganesh BulidersLand Surveyor at Ganesh Buliders