Michael Wilcken
Conway
Summary
Skilled in customer service and problem-solving, I excel in mentoring teams and driving sales growth while ensuring a superior shopping experience. Known for effective client interactions and supporting sales initiatives. Experienced with inventory management, sales strategies, and team leadership. Utilizes skills to streamline operations, boost productivity, and drive sales growth. Track record of building strong teams and implementing effective sales techniques. Collaborative and adaptable, ensuring team goals are met and exceeded.
Overview
5
5
years of professional experience
Work History
Sales
Sports Fanatics
04.2025 - Current
- Boosted sales by effectively organizing and replenishing merchandise on the sales floor.
- Increased sales revenue by developing and implementing strategic marketing plans and sales initiatives.
- Mentored new sales associates, sharing expertise on product knowledge and sales strategies.
Grocery Clerk
ShopRite
05.2023 - 08.2024
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Stocked shelves and organized displays to maintain store cleanliness and accessibility.
- Monitored inventory levels, ensuring timely replenishment of products to meet demand.
Grocery Clerk
Whole Food Market
01.2022 - 08.2022
- Collaborated with team members to execute promotional displays, driving sales initiatives effectively.
- Trained new staff on store policies and operational procedures, improving onboarding efficiency.
- Pleasantly greeted customers and provided prompt and courteous service.
Go-Kart Attendant
Country Fair
03.2021 - 12.2021
- Monitored go-kart operations to ensure safety and compliance with regulations.
- Assisted customers in selecting appropriate rides, enhancing overall guest experience.
- Conducted routine maintenance checks on go-karts to ensure optimal performance.
Education
High School Diploma -
Ward Melville High School
East Setauket, NYBachelor of Business - Finance
Coastal Carolina University
Conway, South Carolina, SC12-2025
Skills
- Customer Service
- Reporting sales
- Sales operation
- Problem solving
- Inventory management
- Supply and Demand chain management
Timeline
Sales
Sports Fanatics
04.2025 - Current
Grocery Clerk
ShopRite
05.2023 - 08.2024
Grocery Clerk
Whole Food Market
01.2022 - 08.2022
Go-Kart Attendant
Country Fair
03.2021 - 12.2021
High School Diploma -
Ward Melville High School
Bachelor of Business - Finance
Coastal Carolina University