Michaela Braughton
Vision To Learn
Des Moines
1
Certification
10
years of professional experience
Detail-oriented optician with extensive experience in optical dispensing, lens customization, and contact lens care. Skilled in verifying prescriptions, filing insurance claims, and explaining eyewear options in clear language. Focused on smooth patient flow and comfortable, accurate eyewear solutions.
Work History
Optician
2 Years 6 Months- Guided patients through frame selection, lens options, and proper eyewear fit.
- Verified prescriptions and processed eyewear orders with strong attention to accuracy.
- Adjusted, repaired, and maintained glasses to support comfortable daily wear.
- Supported mobile clinic operations by preparing optical supplies and patient eyewear.
- Connect with schools/nurses to ensure a great flow for the day
Optician
1 Year 10 Months- Inspected finished eyewear for alignment, lens quality, and prescription compliance.
- Coordinated with clinical staff to resolve fitting issues and ensure timely delivery.
- Maintained organized inventory of frames, lenses, and optical accessories.
- Pre-tested patients when needed
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Implemented effective merchandising strategies that showcased popular frame styles while remaining visually appealing to customers browsing in-store selections.
Optician/Optometric Technician
5 Years 11 Months- Consulted patients on frame selection, lens options, and prescription eyewear fit
- Verified vision benefits and coordinated eyewear orders with lab suppliers
- Guided patients through frame styling, warranty details, and care instructions
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction level.
- Set up attractive displays, shared current promotions, and offered excellent customer service to increase satisfaction.
- Managed inventory levels efficiently to guarantee adequate stock availability while minimizing excess supply expenses.
Education
No Degree - Accounting
High School Diploma
Skills
Optical measurements
Lens fitting techniques
Contact lens care
Optical adjustments
IT skills
Retail sales
Computer skills
Certification
- Certified Optician
Timeline
Optician
Vision To Learn
04.2024 - CurrentRead More
Optician
Olson Eye Care
06.2022 - 04.2024Read More
Optician/Optometric Technician
Des Moines Eye Care
06.2016 - 05.2022Read More
University of Northern Iowa
No Degree from Accounting
Read More
Linn-Mar
High School Diploma
Read More
Learning Spanish
Learning Spanish to help with patient care with students via DuoLingo