Michaela Casarez
Lubbock,TX
Overview
6
6
years of professional experience
Work History
Receptionist
Texas Tech Eye Clinic
Lubbock, TX
08.2023 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Cashier
Tikka Shack
Lubbock, TX
04.2019 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Receptionist
UMC Family Medicine Clinic
Lubbock, TX
06.2023 - 08.2024
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
GED -
Monterey
Lubbock, TX05-2018
Skills
- Scheduling
- Tech-Savvy
- Scheduling appointments
- Verbal and written communication
- Performance improvement
- Documentation and reporting
- Service-oriented mindset
- Positive and professional
Timeline
Receptionist
Texas Tech Eye Clinic
08.2023 - Current
Receptionist
UMC Family Medicine Clinic
06.2023 - 08.2024
Cashier
Tikka Shack
04.2019 - Current
GED -
Monterey