Overview
Work History
Education
Skills
Timeline
Generic

Michaela Casarez

Lubbock,TX

Overview

6
6
years of professional experience

Work History

Receptionist

Texas Tech Eye Clinic
Lubbock, TX
08.2023 - Current
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Cashier

Tikka Shack
Lubbock, TX
04.2019 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Receptionist

UMC Family Medicine Clinic
Lubbock, TX
06.2023 - 08.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.

Education

GED -

Monterey
Lubbock, TX
05-2018

Skills

  • Scheduling
  • Tech-Savvy
  • Scheduling appointments
  • Verbal and written communication
  • Performance improvement
  • Documentation and reporting
  • Service-oriented mindset
  • Positive and professional

Timeline

Receptionist

Texas Tech Eye Clinic
08.2023 - Current

Receptionist

UMC Family Medicine Clinic
06.2023 - 08.2024

Cashier

Tikka Shack
04.2019 - Current

GED -

Monterey
Michaela Casarez