Michaelle Louis

• Greeted every guest with personable approach and provided knowledgeable service.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Verified paperwork accuracy and checked for completion prior to processing.

• Answer Phone Call

Respond to calls from doctors, patient families, and hospital staff

Direct calls to the appropriate departments or personnel

• Answer Patient Call Bells

Attend to patient requests through the call systems

Notifies the nurses or PCTs of patients' needs.

• Admissions & Discharges

Confirm that new patient admissions are properly entered into the system and Ensure discharge procedures are followed correctly

• Monitor Vitals Signs

Check and record blood pressure, heart rate, temperature, and oxygen levels

Report any abnormal vital signs to the nurse

• Perform Blood Draws (Phlebotomy)

Collect blood samples for lab tests

Properly label and transport specimens

• Conduct Electrocardiograms (EKGs)

Perform tests to monitor heart activity

Alert nurses or doctors if results show abnormalities

• Assist Registered Nurses ( RN's)

Help with patient positioning, mobility, and hygiene

Assist with wound care dressing changes.

Support nurses in emergency situations