Postal Carrier
United States Post Office
Maple Grove, MN
12.2020 - Current
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Directly interacted with customers to deliver mail, packages and ordered goods.
- Distributed mail on foot to residences and businesses, delivering to approximately 600 customers per shift.
- Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
- Planned and cased mail in sequence of delivery for designated route.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Helped customers by carrying oversized parcels inside residences.
- Sold stamps to customers along route and counted back bills and change to avoid errors.