Michelle Baldeo
Lutz,FL
Summary
Dependable aide with extensive experience in childcare and office administration. Known for fostering positive environments for children while effectively managing office operations and facilitating communication between parents and staff.
Overview
21
21
years of professional experience
Work History
Office Administrative Assistant
Sunshine learning center
Brooklyn, New York
01.2024 - Current
- Organized and maintained office files for student records and administrative documents.
- Managed inventory of office supplies and ordered replacements.
- Supported daily operations by answering phone calls and responding to inquiries promptly.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Facilitated communication between parents, teachers, and administrative staff effectively.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Ordered supplies and maintained an inventory of office equipment.
- Directed clients and guests to correct departments, rooms, and staff members.
- Assisted with scheduling meetings and appointments for the office staff.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Updated system to organize office documentation, enhancing access to information and supporting team productivity.
- Assisted with enrollment processes by preparing materials and welcoming new families, ensuring a smooth transition for new students.
- Tracked project performance data to generate reports, providing management with insights on important trends.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Raised funds by organizing multiple events and diligently managed details to meet deadlines.
Teacher's Assistant
Sunshine learning center
Brooklyn, New York
11.2017 - 09.2023
- Assisted teachers in developing tailored lesson plans for diverse student needs.
- Supported students with special needs in daily tasks and classroom participation.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Supervised classroom activities, fostering a safe and engaging learning environment for all students.
- Managed classroom behavior through consistent implementation of positive reinforcement techniques, enhancing student engagement.
- Facilitated small group discussions to encourage peer interaction and learning engagement.
- Facilitated small group learning activities to reinforce lesson objectives.
- Organized educational materials and resources for effective lesson delivery.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
- Monitored student progress and provided feedback to both students and teachers.
- Communicated regularly with parents, providing insights into student achievements and areas for improvement to support their learning journey.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Organized student performance and enrichment activities to facilitate learning.
- Scheduled teaching observations to receive supervisor feedback about teaching performance.
- Participated in professional development workshops to improve teaching skills and knowledge.
- Supported classroom teacher in managing a diverse classroom of students.
School Bus Attendant
Smartpick Bus company
Brooklyn, NY
07.2009 - 10.2014
- Ensured safe, clean, and supervised environment for children.
- Redirected children to promote safe and positive behaviors.
- Facilitated children's emotional and social development through dedicated one-on-one support.
- Physically and verbally interacted with children throughout the day.
- Documented and communicated health issues to supervisors for timely intervention.
Assistant
Margo's Daycare
Brooklyn, NY
04.2007 - 05.2009
- Introduced music and art activities to foster creativity and self-expression.
- Engaged children through storytelling and taught painting, drawing, and crafts to enhance artistic skills.
- Sparked creativity and imagination by helping children discover new things each day.
- Established designated play areas for infants, toddlers, and preschoolers at the daycare to enhance developmental experiences.
- Monitored children's play activities to ensure safety and promote social interaction.
Home Health Assistant
Best choice
Brooklyn, NY
08.2005 - 02.2006
- Facilitated transportation and provided assistance and companionship to clients, promoting their mobility and emotional well-being.
- Positioned residents for comfort and to prevent skin pressure problems.
- Maintained cleanliness and organization of patients' living quarters to enhance comfort and hygiene.
- Executed household tasks including laundry, dusting, dishwashing, and vacuuming to create a safe and pleasant environment.
- Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
Education
GED -
Kingsborough
Brooklyn, NYBrooklyn, NY
Skills
- Microsoft Office
- Document creation
- Data entry
- Spreadsheets
- Scheduling appointments
- Calendar management
- Reception management
- Phone reception
- Client support coordination
- Customer service
- Customer engagement
- Team coordination
- Project coordination
- Project tracking
- Time management
- Office management
- Inventory management
- Digital documentation
- Excellent communication skills
- Verbal communication
- Active listener
- Team collaboration
- Team assistance
- Employee relations
- Relationship building
- Office policy knowledge
- Emergency response training
Timeline
Office Administrative Assistant
Sunshine learning center
01.2024 - Current
Teacher's Assistant
Sunshine learning center
11.2017 - 09.2023
School Bus Attendant
Smartpick Bus company
07.2009 - 10.2014
Assistant
Margo's Daycare
04.2007 - 05.2009
Home Health Assistant
Best choice
08.2005 - 02.2006
GED -
Kingsborough