Michelle Bushman

• Coordinated communication between internal teams and clients to ensure project alignment.
• Assisted in managing client accounts, addressing inquiries, and facilitating solutions.
• Contributed to project timelines by organizing deadlines and deliverables for team members.
• Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
• Maintained detailed records of account activities, ensuring accurate invoicing and budget tracking processes were in place.
• Updated internal databases with account information to maintain concise, clear records.

• Provided daily personal care and support to family members with diverse needs.
• Assisted in managing medication schedules and health appointments for family members.
• Developed and implemented individualized care plans tailored to specific requirements.
• Monitored physical and emotional well-being, communicating changes to healthcare providers.
• Organized household tasks, ensuring a safe and comfortable living environment.
• Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.

• Evaluated insurance applications to assess risk and determine coverage eligibility.
• Analyzed financial documents to ensure accurate underwriting decisions.
• Collaborated with agents to clarify information and resolve discrepancies.
• Utilized underwriting software to streamline application processing and improve efficiency.
• Reviewed policy terms and conditions for compliance with industry regulations.
• Developed strategies to enhance risk assessment methodologies and reduce errors.
• Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
• Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.

• Processed loan applications efficiently, ensuring compliance with regulations and timelines.
• Coordinated documentation collection and verification, enhancing workflow consistency.
• Reviewed credit reports and financial statements to assess borrower eligibility accurately.
• Collaborated with underwriters to resolve discrepancies, improving approval rates.
• Maintained detailed records of loan transactions in proprietary software systems.
• Streamlined communication between departments to expedite loan processing cycles effectively.
• Implemented process improvements that reduced turnaround times for loan approvals significantly.
• Maintained accurate records and ensured timely completion of all necessary paperwork.
• Increased productivity by effectively managing workload and prioritizing tasks.
• Received and reviewed incoming documents and materials.
• Adhered to strict deadlines for processing applications, ensuring timely approvals and client satisfaction.

• Supported team members in their tasks, contributing to overall team success.
• Enhanced team collaboration, sharing best practices for efficient processing techniques.
• Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
• Reduced errors with meticulous attention to detail and thorough review of documentation.
• Utilized strong analytical skills to identify potential risks or discrepancies within processed documents quickly.

Managed branch pipeline

Responsible for reviewing all loan documents from borrowers

Provide continued pipeline meetings with loan officers

Meet all underwriting requirements to ensure final loan approval

• Evaluated risk factors and underwriting guidelines to determine loan eligibility.
• Analyzed financial statements to assess applicant creditworthiness and repayment capacity.
• Collaborated with loan officers to streamline underwriting processes and enhance efficiency.
• Mentored junior underwriters on best practices in risk assessment and decision-making.
• Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
• Documented underwriting decisions and provided evidence of compliance with applicable regulations.
• Made approval and denial recommendations by determining accurate risk levels.
• Examined credit reports, financial statements and tax returns to determine repayment capability.
• Built strong relationships with lenders, brokers and clients for constructive communications.
• Determined and documented loan conditions and communicated requirements and decisions.