MICHELLE CORTEZ
Visalia,CA
Summary
Detail-oriented data entry and quality control clerk skilled in ensuring accuracy in documentation and managing client relationships. Proven ability to enhance operational efficiency through effective collaboration and analytical problem-solving. Strong interpersonal skills facilitate seamless communication with clients and team members.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
AW Engineering Inc
Visalia, California
10.2025 - 05.2026
- Facilitated communication with clients through telephone, email, and in-office visits to address inquiries and resolve issues.
- Completed applications on behalf of clients while ensuring accuracy and compliance.
- Organized and maintained confidential office files and documentation to ensure easy access and compliance.
- Executed accurate processing of vendor and client checks using Ajera to support timely financial transactions.
- Created detailed project proposals outlining scope, budget, and timelines.
Assessment Technician I (Promotion)
Tulare County Assessor
08.2023 - 02.2025
- Examined documents for accuracy to determine readiness for recordation.
- Analyzed complex technical documents and entered required information into the database to generate official records and vital statistics indices.
- Cited state and county laws, rules, regulations and policies which provided the basis for the acceptance or rejection of documents presented for public recordation.
- Answered questions from individuals, lending institutions, representatives of title insurance companies, attorneys and real estate agents pertaining to public recordation of legal documents.
- Assisted in the use of records, index books and microfilm/scanned images.
Office Assistant III
Tulare County Assessor
10.2021 - 08.2023
- Performed clerical duties including typing, proofreading and processing documents including general correspondence, memos and statistical charts from rough drafts or verbal instructions.
- Answered the telephone and assisted the general public with inquiries involving their properties.
- Performed supporting office functions including receiving, sorting and distributing incoming and outgoing correspondence.
- Issued, received and processed various applications, permits and other forms.
- Trained new hires in front office duties.
Administrative Assistant
Jarrow Formulas (Temp Position)
Los Angeles, CA
03.2019 - 11.2019
- Maintained filing systems and ensured accurate record-keeping practices.
- Collaborated with team members to support project initiatives and deadlines.
- Followed up on client orders through phone calls and emails.
- Entered orders daily into office tracking system.
Quality Control Coordinator
First Legal Network
04.2015 - 07.2017
- Analyzed all incoming records, ensuring all clients received complete and accurate documents.
- Utilized IPRO, Lumberjack, WinCopy and Excel for logging and tracking all records.
- Prepped, scanned, imported, QCed, exported and printed/emailed records as needed.
- Contacted clients via telephone and email to follow up on subpoenas, records and CNR's that were required to be mailed or faxed.
- Created uploads, paper copies and CDs for clients.
General Data Entry Clerk (Temp Position)
Compex Legal Services Inc.
02.2013 - 12.2014
- Prepared, scanned, filed and mailed legal documents.
- Logged all shipments into Oracle and Microsoft Excel.
- Created physical copies and CDs of legal documents for the clients.
- Sorted and shipped records via FedEx and USPS.
Education
High School -
PHINEAS BANNING SENIOR HIGH SCHOOL
Wilmington, CA01-2008
Skills
- Data entry
- Office management
- Customer service
- Client relationship management
- Quality control
- Problem solving
- Analytical abilities
- Communication skills
- Interpersonal skills
Timeline
Administrative Assistant
AW Engineering Inc
10.2025 - 05.2026
Assessment Technician I (Promotion)
Tulare County Assessor
08.2023 - 02.2025
Office Assistant III
Tulare County Assessor
10.2021 - 08.2023
Administrative Assistant
Jarrow Formulas (Temp Position)
03.2019 - 11.2019
Quality Control Coordinator
First Legal Network
04.2015 - 07.2017
General Data Entry Clerk (Temp Position)
Compex Legal Services Inc.
02.2013 - 12.2014
High School -
PHINEAS BANNING SENIOR HIGH SCHOOL