Michelle Gobrish
Pittsburgh,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
NALC Branch 84
06.2015 - Current
- Answered multi-line phone system, screening calls, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming and outgoing mail and packages
- Created and maintained databases to track and record Member data.
- Drafted correspondence and other documents for President
- Handling several tasks with different deadlines.
- Help prepare, and assist with monthly Branch meetings
- preparing letters to new members
Education
Bachelor of Science - Accounting/Business Management
Carlow University
Pittsburgh, PASkills
- Mail Management
- Data Entry Documentation
- PC Proficiency
- Excel Spreadsheets
- Business Writing
- Customer Service
- Labor Relations
- Sorting and Labeling
- Business Correspondence
- Customer Relations
- Multi-Line Phone Systems
- Office Management
- Database Administration
- Microsoft Office
Timeline
Administrative Assistant
NALC Branch 84
06.2015 - Current
Bachelor of Science - Accounting/Business Management
Carlow University
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