Michelle Hall

• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Communicated effectively with staff members, clinicians, and patients, employing active listening and interpersonal skills.
• Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
• Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
• Addressed and remedied all patient or team member issues.
• Developed policies and procedures for effective practice management.
• Oversaw accounting, budgeting, and financial reporting.
• Created and implemented organizational policies and procedures.
• Managed 22 employees with various personalities and from different cultures for pediatric therapy practice.
• Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Coordinated office events, seminars and meetings for staff and clients.
• Completed bi-weekly payroll for [Number] employees.
• Negotiated and executed contracts on behalf of department.
• Motivated employees through special events, incentive programs, and constructive feedback.
• Implemented performance reviews and motivational strategies to elevate HR team results.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

• Utilized computer application designs to ensure data completion and accuracy

• Acquired additional skills in other departments and learned how the hospital ran as a business

• Evaluated patient data

• Attended meetings at Gibson Cancer Center Woodlands

• Responsible for coding resident accounts using ICD-10 CM

• Attended and documented discussion points of the daily administrative meetings

• Create, manage, and discharge paper and electronic health records