Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
GeneralManager

Michelle Harris

Cheylan,WV

Summary

Serviced-focused Restaurant General Manager dedicated to giving every customer positive experiences to promote loyalty and repeat business. Orchestrate optimal resource utlization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

28
28
years of professional experience
1
1

Certified in ethics

1
1

Certified Recovery Coach

1
1

Ordained Minister

Work History

District Manager

Firehouse Subs
Charleston , WV
03.2019 - Current
  • Maximized efficiency by coaching and mentoring 15 personnel on DAILY principles, industry practices, company procedures and system.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Hire new employees, weekly inventory, do scheduling.
  • Drive to other Firehouse locations to help and train staff.
  • Weekly Bank Deposits

Case Manager

Highland Hospital
Charleston, WV
01.2017 - 02.2018
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.

Advertising Account Executive

Charleston Newspapers/ Gazette
Charleston, WV
01.2002 - 08.2012
  • Searched databases for potential new clients and brought in over 200 new accounts in 1 YEAR.
  • Handled high-profile accounts worth up to $100,00.00 while overseeing team of 10 employees.
  • Increased revenue by 25% through .
  • Ad building and proofing.
  • Place Marketing promotions for my clients.
  • Customer service.

Case Manager

Shawnee Hills Mental Health
Charleston, WV
02.1997 - 02.1998

Office Assistant

Office Of Judges
Charleston, WV
01.1996 - 02.1997
  • Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.

Education

High School Diploma -

Dupont High School
Dupont WV
08.1995

Associate of Arts - Real Estate License

WV School of Realestate
Charleston WV
09.1995

Bachelor of Science - Child Psychology/Business

West Virginia Stae
Institute, WV

Skills

  • Relationship building
  • Recruitment
  • Client account management
  • Effective leader
  • Staff scheduling
  • Inventory management
  • Budgeting
  • Regulatory compliance

Certification

  • Creative Problem Solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

District Manager

Firehouse Subs
03.2019 - Current

Case Manager

Highland Hospital
01.2017 - 02.2018

Advertising Account Executive

Charleston Newspapers/ Gazette
01.2002 - 08.2012

Case Manager

Shawnee Hills Mental Health
02.1997 - 02.1998

Office Assistant

Office Of Judges
01.1996 - 02.1997

High School Diploma -

Dupont High School

Associate of Arts - Real Estate License

WV School of Realestate

Bachelor of Science - Child Psychology/Business

West Virginia Stae
Michelle Harris