Michelle Hernandez
Homestead,FL
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Pediatric Associates
02.2024 - 09.2024
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Registration Representative
West Kendall Baptist Hospital
11.2022 - 12.2023
- Provided thorough information about admissions policies, financial requirements, and check-in procedures.
- Collected demographic and insurance information from patients.
- Verified insurance benefits, processed payments, and issued receipts.
Medical Receptionist
Fox Medical Centers
06.2021 - 11.2022
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
Associate of Science - Nursing
Florida National University
Hialeah, FL08.2026
High School Diploma -
American High School Academy
Miami, FL04.2020
Skills
- Attention to detail
- Verbal and written communication
- Visitor and customer relations
Certification
- Child and Baby First Aid/CPR/AED Online Only – American Red Cross.
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Pediatric Associates
02.2024 - 09.2024
Registration Representative
West Kendall Baptist Hospital
11.2022 - 12.2023
Medical Receptionist
Fox Medical Centers
06.2021 - 11.2022
Associate of Science - Nursing
Florida National University
High School Diploma -
American High School Academy
- Child and Baby First Aid/CPR/AED Online Only – American Red Cross.
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