Michelle Landes
Santa Fe,NM
Summary
Skilled Esthetician and dedicated Crew Member at Trader Joe’s, adept in customer engagement and problem-solving. Excelled in establishing strong client relationships through exceptional service and expert skincare advice, including personalized facial treatments. Demonstrated teamwork, multitasking, and a flexible schedule, ensuring high-quality outcomes and satisfaction.
Overview
8
8
years of professional experience
Work History
Crew Member
Trader Joe’s
10.2022 - Current
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Esthetician
Self
08.2016 - 10.2019
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, microcurrent and use of RevitaPen.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Sterilized equipment for patient treatments.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Recommended retail products for at-home use.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Fostered friendly, warm, and exceptional customer experience.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Developed customized facial treatments for individual clients to address specific skin care needs.
Education
Esthetician - Master Aesthetician
CIE
Arvada, CO06.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Customer Engagement
- Flexible Schedule
- Initiative and Self-Motivation
- Store Opening and Closing
- Valid Driver's License
- Alcohol and food handlers license
- Beverage Preparation
Timeline
Crew Member
Trader Joe’s
10.2022 - Current
Esthetician
Self
08.2016 - 10.2019
Esthetician - Master Aesthetician
CIE
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