Michelle Lyle
Dayton,OH
Summary
Achieved improved logistics efficiency through 3+ years of management experience in shipping and customer service. Enhanced transportation management systems and inventory control, resulting in better coordination of assignments. Developed a strong foundation in safe operations and team management through multiple training and certifications. Authorized to work in the US for any employer.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Delivery Driver
Amazon Prime Products
Kettering, OH
03.2023 - 03.2026
- Navigated delivery routes efficiently, ensuring timely arrival of packages to customers.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Managed package handling and loading procedures for optimal organization and efficiency.
- Maintained accurate records of deliveries and vehicle inspections for operational transparency.
Personal Care Assistant (non-medical)
Lounsbury Group Home
Dayton, OH
- 12.2022
- Provided daily support and care to residents, ensuring their needs were met in a timely and professional manner
- Maintained clear and courteous communication with residents and staff to coordinate daily activities and resolve inquiries
- Assisted with meal preparation and cleaning, demonstrating strong organizational and time management skills
- Supported a safe and positive environment by responding to resident concerns and collaborating with team members
Manager
Gina's Inc
Dayton, OH
09.1999 - 04.2008
- Managed daily operations, including scheduling, inventory control, and supervising staff in a fast-paced environment
- Handled phone calls and customer inquiries professionally, ensuring timely and accurate responses
- Coordinated shipping, loading, and delivery processes, supporting efficient order fulfillment and communication with drivers
- Utilized organizational and planning skills to oversee audits, inventory, and wholesale order management
- Fostered strong relationships with team members and customers through effective communication and support
Education
High school diploma - undefined
No Degree - Psychology
Asford University
Clinton, IowaSkills
Transportation management systems
Dispatch management software
Phone call management
Team management
Driving
Customer service
Communication skills
Organizational skills
Complaint handling
Inventory control
Microsoft Office
Cross-functional communication
Administrative experience
Attention to detail
Analysis skills
Certification
- Driver's License
Timeline
Delivery Driver
Amazon Prime Products
03.2023 - 03.2026
Manager
Gina's Inc
09.1999 - 04.2008
Personal Care Assistant (non-medical)
Lounsbury Group Home
- 12.2022
High school diploma - undefined
No Degree - Psychology
Asford University