Michelle N. Malecki
Huntley,IL
Summary
Committed individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Developed leadership and problem-solving skills in fast-paced retail environment, managing daily operations and team performance. Seeking to transition these skills to a new, challenging role in a different field.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
PacSun
07.2022 - Current
- Maintain a clean, well-organized, replenished store and stockroom, promoting a safe working and shopping environment to maximize the customer experience
- Anticipate and determine customer needs and “solve for yes” in order to ensure customer satisfaction
- Foster an environment that delivers an engaging, positive and authentic selling experience to ensure customers return to the store
Student Office Assistant
Parking and Transportation Office
10.2023 - 05.2024
- Provide friendly and professional customer service to visitors, students, and faculty who come into the office
- Help in maintaining the cleanliness and organization of the office space, including tidying up common areas and keeping supplies neat and orderly
- Assist with any other tasks or projects assigned by office supervisors, contributing to the overall efficiency and functionality of the office environment
Recreational Coach
Midwest Elite Gymnastics Academy
02.2023 - 08.2023
- Instructed and taught children gymnastics skills and techniques in a fun fitness-oriented atmosphere
- Communicated with parents' regarding children's behavior and progress
- Interacted with the gymnastics director about any pertinent issues
Sales Associate
Kohl's
08.2020 - 07.2022
- Trained new employees on company policies and procedures
- Assisted customers with purchases and maintained organized and effective store presentations
- Oversee nightly tasks, including cleaning, restocking, and closing registers
Education
Bachelor's of Science Degree - Criminal Justice Sciences
Illinois State University
Normal, IL05.2025
Associates of Arts -
McHenry County College
Crystal Lake, IL05.2023
Skills
- Conflict Management
- Detail Oriented
- Cash Handling
- Customer service
Relevant Experience
Undergraduate Teaching Assistant - Illinois State University
8/2024 - 12/2024
- Assisted professor with grading assignments, quizzes, and exams for an online class of 50+ students.
- Collaborated with the professor to develop course materials, including kahoots and study sessions.
- Provided one-on-one tutoring for struggling students, helping them improve understanding on course material.
Timeline
Student Office Assistant
Parking and Transportation Office
10.2023 - 05.2024
Recreational Coach
Midwest Elite Gymnastics Academy
02.2023 - 08.2023
Assistant Store Manager
PacSun
07.2022 - Current
Sales Associate
Kohl's
08.2020 - 07.2022
Bachelor's of Science Degree - Criminal Justice Sciences
Illinois State University
Associates of Arts -
McHenry County College
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