Michelle Payan
Hacienda Heights,CA
Summary
Results-driven Commercial Assistant Property Manager with a successful history managing a diverse portfolio, including three Class A commercial buildings and a thriving food hall in Irvine.Proven track record in optimizing operations and delivering top-notch customer service. Eager to leverage existing expertise while enthusiastically embracing opportunities for continuous learning and growth in property management.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
J + R Group
Irvine, CA
08.2022 - Current
- Efficiently managed billing processes on Yardi, ensuring accurate and timely invoicing for commercial properties, resulting in improved financial transparency.
- Took charge of marketing strategies for vibrant food hall, leading to boost in foot traffic and vendor sales through creative campaigns and collaborations.
- Conducted weekly inspections of properties, identifying maintenance needs promptly and ensuring high standard of property aesthetics and functionality.
- Collaborated closely with vendors and engineers to oversee specific projects, ensuring timely completion and adherence to quality standards.
- Participated in planning and execution of property-related events to foster tenant engagement and community building.
- Spearheaded rent collection efforts, implementing streamlined processes.
- Tracked insurance compliance, maintaining accurate records and ensuring comprehensive coverage for all properties.
- Took charge of marketing strategies for vibrant food hall, leading to boost in foot traffic and vendor sales through creative campaigns and collaborations. In charge of marketing for food hall, producing weekly content and coordinating events.
Administrative Assistant
Saint Bernard Catholic School
Los Angeles, CA
08.2021 - 08.2022
- Efficiently managed front office, serving as first point of contact for students, parents, and faculty, and contributing to welcoming and organized school environment.
- Coordinated daily administrative tasks, including answering phones, scheduling appointments, and managing incoming and outgoing correspondence, ensuring smooth office operations.
- Assisted in enrollment process, maintaining accurate student records, and collaborating with other staff members to ensure compliance with school policies and regulations.
- Implemented and maintained organized filing system, resulting in easy retrieval of information and enhanced efficiency in administrative processes.
- Managed school events, including parent-teacher conferences, open houses, and fundraisers, contributing to successful and well-coordinated school functions.
- Handled confidential information with discretion and professionalism, maintaining high level of trust within school community.
Outreach Specialist
LA Family Housing
Los Angeles, CA
06.2019 - 08.2021
- Conducted daily outreach to homeless individuals in various locations across Los Angeles, establishing rapport and providing support to those in need.
- Collaborated with local shelters, social services, and healthcare providers to connect homeless individuals with essential resources, including food, shelter, medical care, and mental health services.
- Facilitated intake assessments to identify specific needs and barriers faced by homeless individuals, developing personalized plans to assist in their transition to stable housing.
- Organized and participated in outreach events, distributing hygiene kits, blankets, and information about available resources to homeless populations.
- Maintained detailed and confidential client records, ensuring accurate documentation of outreach efforts, progress, and follow-up activities.
- Collaborated with multidisciplinary teams, including case managers, counselors, and community organizations, to provide comprehensive support to homeless individuals.
Education
Bachelor of Arts - Sociology
Cal State Fullerton
Fullerton, CA12.2020
Skills
- Tenant relations
- Vendor management
- Expense tracking and management
- Property management software
- Microsoft office suite
- Proactive problem solving
- Interdepartmental communication
- Identifying and resolving operational challenges
- Ability to manage multiple tasks and priorities
Timeline
Assistant Property Manager
J + R Group
08.2022 - Current
Administrative Assistant
Saint Bernard Catholic School
08.2021 - 08.2022
Outreach Specialist
LA Family Housing
06.2019 - 08.2021
Bachelor of Arts - Sociology
Cal State Fullerton