Michelle Roberts
Kalispell,MT
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Huckleberry Haven, Inc.
03.2013 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Increased wholesale sales by developing strong relationships with clients and providing exceptional customer service.
- Increased customer satisfaction by providing knowledgeable product recommendations and engaging interactions.
- Boosted sales through effective merchandising and visually appealing displays.
- Assisted in inventory management, ensuring proper stock levels and product rotation.
- Addressed customer concerns promptly, resolving issues efficiently to maintain customer satisfaction.
- Built rapport with account decision-makers to achieve long-term sales results.
- Partnered with inside sales representatives to maintain current product and service literature.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Flathead High School
Kalispell, MT06.2003
Skills
- Office Administration
- Filing
- Data Entry
- Sales
- Upselling techniques
- Cross-selling strategies
- Attention to detail
- Customer relationship management
Affiliations
- Gardening
- Travel
- Camping
Timeline
Administrative Assistant
Huckleberry Haven, Inc.
03.2013 - Current
High School Diploma -
Flathead High School