Michelle Saalfeld
Seeley Lake,MT
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
35
35
years of professional experience
Work History
Administrative Assistant
DARLOA
Seeley Lake, MT
10.2025 - Current
- Managed daily office operations, ensuring efficient workflow and organization.
- Developed and maintained filing systems, improving document retrieval processes.
- Assisted in budget preparation and expense tracking to support financial planning.
- Streamlined communication channels between departments, fostering collaboration across teams.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Patient Service Representative
Partnership Health Center
Seeley Lake, MT
04.2022 - Current
- Assisted patients in filling out check-in and payment paperwork.
- Used Software to schedule appointments.
- Balanced deposits and credit card payments each day.
- Maintained compliance with procedures to protect sensitive patient information.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Organized patient records and database to facilitate information storage.
Administration Assistant
Clearwater Montana Properties
07.2021 - Current
- Manage 3 storage facilities.
- Manage local community Hall.
- Scan documents.
- QuickBooks, invoicing, taking payments, banking, reconciling accounts.
- Outlook.
- Work with local Non Profits in community to help with marketing mailings.
- Excel.
- Teams.
Dental Assistant
Partnership Health Center
Seeley Lake, MT
01.2025 - 10.2026
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Executed sanitation protocols for trays, instruments, and surfaces to ensure a sterile dental office environment.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Assisted in patient intake and preparation for dental procedures, ensuring a smooth workflow.
- Maintained sterilization protocols for instruments and equipment, adhering to safety regulations.
- Provided chairside support during various dental procedures, enhancing efficiency and patient comfort.
- Educated patients on post-operative care and oral hygiene practices, improving overall patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
911 Dispatcher
Washington County Consolidated Communications
Beaverton, OR
02.1996 - 07.2020
- Actively listen.
- Compiled thorough documentation.
- Utilized law enforcement databases effectively.
- Lead dispatcher.
- Collaborated with external organizations.
- Answer emergency and non emergency calls for service.
- Facilitated rapid deployment of emergency personnel to critical incidents.
- Provided direction to callers for relevant county department contacts.
- Maintain optimal workforce allocation.
- Participate in large scale drills as the communication leader.
- Ensured functionality of emergency broadcast system.
- Train new employees
Personal Banker / Teller
US Bank
St Helens, Or
06.1991 - 02.1996
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Processed deposits, withdrawals and ACH transfers accurately.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Trained new personal bankers, elevating team performance and service quality.
Education
No Degree - Fire Science
Portland Community College
Portland, ORTravel And Hospitality
Bradford School of Business
Portland, OR06-1991
High School Diploma -
St Helens High School
Saint Helens, OR06-1990
Skills
- Office administration
- Efficient task management
- Composed in high-stress situations
- Clerical and Filing Support
- Effective time management
- Reliability and Dedication
- Proficient in multi-line operations
- Proficient in typing at 65 WPM
- Strong client relations skills
- Logistics
- Invoicing
- Invoice collection expertise
- Organizing and categorizing
- Efficient mail processing
- Detail-oriented data management
- Accounts receivable processing
- Cash management reconciliation
- Accurate financial processing
- Clear customer communication
Timeline
Administrative Assistant
DARLOA
10.2025 - Current
Dental Assistant
Partnership Health Center
01.2025 - 10.2026
Patient Service Representative
Partnership Health Center
04.2022 - Current
Administration Assistant
Clearwater Montana Properties
07.2021 - Current
911 Dispatcher
Washington County Consolidated Communications
02.1996 - 07.2020
Personal Banker / Teller
US Bank
06.1991 - 02.1996
Travel And Hospitality
Bradford School of Business
High School Diploma -
St Helens High School
No Degree - Fire Science
Portland Community College